Retail intelligence

We are passionate about Retail, and we’re ready to share intelligence to help you achieve your ambitions. Market Intelligence, People Intelligence, and Future Intelligence work together to form Retail Intelligence. The fuel for your Ambitions.
 
How our intelligence helps you:

Market Intelligence
These are the facts and figures. We have reliable market data and 4,000 retail professionals to give you meaningful insights to help achieve your goals. We collaborate with powerful connections industry-wide, making us your retail industry advocate and a bold voice for physical retail and its relationship to online.
 
People Intelligence
Our people thrive on solving complex challenges, they love retail and they love what they do for you. We don’t just meet with you, we greet every opportunity to help with a fresh perspective. We listen and do our best to get to know you. This enables us to customize our services to fit your specific needs, and to get us over the finish line hand-in-hand.
 
Future Intelligence.
This is where natural curiosity comes into play. In order to create an environment of inspiration, we ourselves must be inspired. That’s why we never stop seeking out new information from every corner of the industry, so we can share the best examples from around the world. We have our fingers on the pulse of technological advancement, staying ahead so we can flex as your needs evolve. We are your roadmap to a successful future. 


Any questions? Reach retail@jll.com   

United States Retail Outlook - Q4 2016

​As major metros near their peak, the retail market is approaching an equilibrium. So far, limited construction has kept fundamentals growing but we can expect a slowdown in vacancy compression and rent growth in all but a few markets.

Read more

United States Retail Outlook - Q4 2016

​As major metros near their peak, the retail market is approaching an equilibrium. So far, limited construction has kept fundamentals growing but we can expect a slowdown in vacancy compression and rent growth in all but a few markets.
Read more

Single's day sales

Infographic:  2016 world’s biggest shopping days in America, Asia and Europe

Read more

Single's day sales

Infographic:  2016 world’s biggest shopping days in America, Asia and Europe
Read more

Foreign F&B Expansion in China

Discover the trends behind foreign food and beverage brands’ expansion in China, and what lessons they hold for future market entrants. 

Read more

Foreign F&B Expansion in China

Discover the trends behind foreign food and beverage brands’ expansion in China, and what lessons they hold for future market entrants. 

Read more

Screens to Stores

Traditional retailers continue to evolve their businesses to be more online and mobile friendly, while conversely online retailers are aggressively looking to create physical storefronts to complement their web brands.

Read more

Screens to Stores

Traditional retailers continue to evolve their businesses to be more online and mobile friendly, while conversely online retailers are aggressively looking to create physical storefronts to complement their web brands.

Read more

Rise of High-Quality Opportunities Benefit Patient Retail Investors

Retail capital returns to secondary markets in 2016, with investment volumes improving due to large, strategic acquisitions.

Read more

Rise of High-Quality Opportunities Benefit Patient Retail Investors

Retail capital returns to secondary markets in 2016, with investment volumes improving due to large, strategic acquisitions.

Read more

United States Retail Outlook - Q3 2016

Demand for retail space packs punch thanks to strategic development. Read more in the Retail Outlook Q3 2016

Read more

United States Retail Outlook - Q3 2016

Demand for retail space packs punch thanks to strategic development. Read more in the Retail Outlook Q3 2016

Read more

2016 Holiday Season Forecast

What's driving shopper spending habits and retailer promotions?

  • Holiday sales are predicted to rise up to 4%
  • Black Friday to be busy with 55% of retailers surveyed closing on Thanksgiving Day
  • Low prices drive Millennial and GenX shoppers online and to discount retailers, while Boomers seeking quality flock to department stores for seasonal shopping

Read more

2016 Holiday Season Forecast

What's driving shopper spending habits and retailer promotions?

  • Holiday sales are predicted to rise up to 4%
  • Black Friday to be busy with 55% of retailers surveyed closing on Thanksgiving Day
  • Low prices drive Millennial and GenX shoppers online and to discount retailers, while Boomers seeking quality flock to department stores for seasonal shopping
Read more

Flagship Confidential

What makes U.S. retail flagship stores special?
-How are brands creating a top notch experience that caters to discerning shoppers or big spenders?
-Today's flagships aren't only luxury product, learn how middle and discount retailers are drawing customers in.
-Technology migrates from superfluous to practical for maximum consumer engagement.

Read more

Flagship Confidential

What makes U.S. retail flagship stores special?
-How are brands creating a top notch experience that caters to discerning shoppers or big spenders?
-Today's flagships aren't only luxury product, learn how middle and discount retailers are drawing customers in.
-Technology migrates from superfluous to practical for maximum consumer engagement.

Read more

Destination Retail 2016

In today's increasingly global retail market, international expansion is becoming a focus for our retail clients, as they seek sustainable growth. Our new report, Destination Retail 2016, examines the presence of 240 international retail brands across 140 retail cities, giving insights for international retail expansion.

Read more

Destination Retail 2016

In today's increasingly global retail market, international expansion is becoming a focus for our retail clients, as they seek sustainable growth. Our new report, Destination Retail 2016, examines the presence of 240 international retail brands across 140 retail cities, giving insights for international retail expansion. Read more

U.S. Retail Outlook | Q2 2016

​Store closings appear to be at a cyclical high, but their impact on retail real estate as a whole has been limited. U.S. retail properties have seen an unbroken chain of positive annual net absorption since 2009. In Q2, asking rents grew by 1.3 percent quarter-over-quarter. 

 

Read more

U.S. Retail Outlook | Q2 2016

​Store closings appear to be at a cyclical high, but their impact on retail real estate as a whole has been limited. U.S. retail properties have seen an unbroken chain of positive annual net absorption since 2009. In Q2, asking rents grew by 1.3 percent quarter-over-quarter. 

 

Read more

Retail Investment Outlook - Q2 2016

Retail investment volumes are down nearly 30 percent at mid-year 2016. While there is a strong pipeline of activity, the shifting retail client is expected to impact activity through year-end, leading to full-year activity declines.

Read more

Retail Investment Outlook - Q2 2016

Retail investment volumes are down nearly 30 percent at mid-year 2016. While there is a strong pipeline of activity, the shifting retail client is expected to impact activity through year-end, leading to full-year activity declines.

Read more

2017 Florida Spring Retail Report

2017 is a great time to be a retailer in the Sunshine State.  Consumer confidence is at an all time high and unemployment rates have dropped to loweset levels since 2008.  Learn more in the latest Florida retail report.

Read more

2017 Florida Spring Retail Report

2017 is a great time to be a retailer in the Sunshine State.  Consumer confidence is at an all time high and unemployment rates have dropped to loweset levels since 2008.  Learn more in the latest Florida retail report.
Read more

No Clouds Forecasted for Sunshine State’s 17 Retail Cities

Florida’s retail sector witnessed tremendous positive leasing momentum in 2016 with room to run before any clouds roll in and the market contracts. For the first time since 2008, the top 17 Florida retail cities are rising or peaking, and most have an occupancy above 90 percent with rents rising steadily for the past three years.
Download the full report to learn about each market. 

Read more

No Clouds Forecasted for Sunshine State’s 17 Retail Cities

Florida’s retail sector witnessed tremendous positive leasing momentum in 2016 with room to run before any clouds roll in and the market contracts. For the first time since 2008, the top 17 Florida retail cities are rising or peaking, and most have an occupancy above 90 percent with rents rising steadily for the past three years.
Download the full report to learn about each market. 

Read more

United States Retail First Look - Q2 2016

​Freestanding retail leads the nation with lowest vacancy and most new construction.​

Read more

United States Retail First Look - Q2 2016

​Freestanding retail leads the nation with lowest vacancy and most new construction.​

Read more

Price + Value = Back-to-school spending

Price and value are the top two factors in buying decisions this year for back-to-school, according to JLL’s latest survey 2,000 consumers nationwide. However, shoppers are spending more this year than last, with nearly 12 percent of parents shelling out between $500 - $1000 on supplies. Learn more about consumers budgets and behaviors, the top stores across income levels and the role online plays in back-to-school shopping.

Read more

Price + Value = Back-to-school spending

Price and value are the top two factors in buying decisions this year for back-to-school, according to JLL’s latest survey 2,000 consumers nationwide. However, shoppers are spending more this year than last, with nearly 12 percent of parents shelling out between $500 - $1000 on supplies. Learn more about consumers budgets and behaviors, the top stores across income levels and the role online plays in back-to-school shopping.

Read more

Putting in the hours

While high-end retailers generally prefer to limit store hours in an effect to entice shoppers into buying into an exclusively concept, lower end retailers tend to lean towards longer hours as a way to generate more opportunities for sales from the everyday shopper. The Las Vegas Strip, catering to the tourist shopper, had the longest open hours per week of the markets measured, but did it offer the greatest value to the retailer?

Read more

Putting in the hours

While high-end retailers generally prefer to limit store hours in an effect to entice shoppers into buying into an exclusively concept, lower end retailers tend to lean towards longer hours as a way to generate more opportunities for sales from the everyday shopper. The Las Vegas Strip, catering to the tourist shopper, had the longest open hours per week of the markets measured, but did it offer the greatest value to the retailer?

Read more

Tomorrow's Retail

What do UberRush deliveries, 3D body scanners and a viral video of a deaf customer ordering a coffee via a drive-through screen have in common? Find out in JLL Retail’s magazine that captures 15 forward-looking, data-driven stories on trends impacting retail and retail real estate.

Read more

Tomorrow's Retail

What do UberRush deliveries, 3D body scanners and a viral video of a deaf customer ordering a coffee via a drive-through screen have in common? Find out in JLL Retail’s magazine that captures 15 forward-looking, data-driven stories on trends impacting retail and retail real estate.

Read more

United States Retail Outlook - Q1 2016

This edition of the Retail Outlook report provides a comprehensive narrative and statistical analysis of economic and leasing trends for the United States, with specific emphasis on local market comparisons and analysis of subtype performance.

Read more

United States Retail Outlook - Q1 2016

This edition of the Retail Outlook report provides a comprehensive narrative and statistical analysis of economic and leasing trends for the United States, with specific emphasis on local market comparisons and analysis of subtype performance.

Read more

Retail Investment Outlook - Q1 2016

Q1 2016 saw continued rent and pricing growth in the retail sector while investment sales fell short of 2015 levels.

Read more

Retail Investment Outlook - Q1 2016

Q1 2016 saw continued rent and pricing growth in the retail sector while investment sales fell short of 2015 levels.

Read more

How to predict the future of retail

With many predicting the future of retail as an online-only marketplace, the fate of physical retail has often been in question. However, we found that only about 7.4 percent of all U.S. retail sales actually occur online.

While technology continues to play a role across different segments of the retail industry, each type of retail is using it to meet specific needs related to that sector. The higher the need, a shift towards physical retail is more likely. Meanwhile, expect lower needs to deliver in whatever format is the cheapest available.

Maslow’s Hierarchy of Needs helped us gain a glimpse into the future of retail going forward, but one thing is almost certain that it cannot predict. The future of the retail industry should see a mix of online commerce as well as physical stores.

Download JLL's Report:

Read more

How to predict the future of retail

With many predicting the future of retail as an online-only marketplace, the fate of physical retail has often been in question. However, we found that only about 7.4 percent of all U.S. retail sales actually occur online.

While technology continues to play a role across different segments of the retail industry, each type of retail is using it to meet specific needs related to that sector. The higher the need, a shift towards physical retail is more likely. Meanwhile, expect lower needs to deliver in whatever format is the cheapest available.

Maslow’s Hierarchy of Needs helped us gain a glimpse into the future of retail going forward, but one thing is almost certain that it cannot predict. The future of the retail industry should see a mix of online commerce as well as physical stores.

Download JLL's Report:

Read more

RECon Latin America 2016 – Retailers on the move

Find out where large multinational corporations like Nike, Bloomin Brands and Old Navy are taking operations in Latin America today and where these companies plan to go in the future by downloading our RECon Latin America 2016 report.

Read more

RECon Latin America 2016 – Retailers on the move

Find out where large multinational corporations like Nike, Bloomin Brands and Old Navy are taking operations in Latin America today and where these companies plan to go in the future by downloading our RECon Latin America 2016 report.

Read more

US Retail Outlook - Q4 2015

This edition of the Retail Outlook report provides a comprehensive narrative and statistical analysis of economic and leasing trends for the United States, with specific emphasis on local market comparisons and analysis of subtype performance.

Read more

US Retail Outlook - Q4 2015

This edition of the Retail Outlook report provides a comprehensive narrative and statistical analysis of economic and leasing trends for the United States, with specific emphasis on local market comparisons and analysis of subtype performance.

Read more

Grocery stores compete for attention

As the battle between limited assortment discount grocers, high-end grocers and web-based sales from old and new retailers alike continues, the overall grocery industry is seeing major growth opportunities—especially in the short term.
 
2015 was a banner year for the grocery industry, led by $10 billion in profits and 77.5 percent of new yearly retail space being built in categories dominated by grocers.
 
Southern California remains the top destination for retailers—including grocery sellers—with financial struggles for grocery chain Haggen helping to fuel other retailers to expand in the market.
 
Read more about evolving shopping trends for millennials, how neighborhood and community centers feel the impact of increased grocery competition and why lower-cost grocery options continue to grow nationwide by downloading our complete report.

Read more

Grocery stores compete for attention

As the battle between limited assortment discount grocers, high-end grocers and web-based sales from old and new retailers alike continues, the overall grocery industry is seeing major growth opportunities—especially in the short term.
 
2015 was a banner year for the grocery industry, led by $10 billion in profits and 77.5 percent of new yearly retail space being built in categories dominated by grocers.
 
Southern California remains the top destination for retailers—including grocery sellers—with financial struggles for grocery chain Haggen helping to fuel other retailers to expand in the market.
 
Read more about evolving shopping trends for millennials, how neighborhood and community centers feel the impact of increased grocery competition and why lower-cost grocery options continue to grow nationwide by downloading our complete report.

Read more

Remaking retail in 2016 | JLL Retail

Since 2010, the U.S. has seen an average of 198 retail renovation projects per year—with the most popular targets for a makeover being shopping centers that were built in the 1980s.  Not surprisingly, a number of states with large populations—California, Texas and Florida—have led the way with thirty percent of all retail renovations since 1999 as developers try to keep designs fresh in an effort to draw in more shoppers. Read more about what portions of the retail sector are the most popular right now for renovations, why owners must make a convincing case in order to get a major retail project done and how active buyers plan to use non-traditional retail assets in future redevelopment or expansion projects by downloading our complete report.

Read more

Remaking retail in 2016 | JLL Retail

Since 2010, the U.S. has seen an average of 198 retail renovation projects per year—with the most popular targets for a makeover being shopping centers that were built in the 1980s.  Not surprisingly, a number of states with large populations—California, Texas and Florida—have led the way with thirty percent of all retail renovations since 1999 as developers try to keep designs fresh in an effort to draw in more shoppers. Read more about what portions of the retail sector are the most popular right now for renovations, why owners must make a convincing case in order to get a major retail project done and how active buyers plan to use non-traditional retail assets in future redevelopment or expansion projects by downloading our complete report. Read more

Manhattan Leasing Activity Down But Not Out

It’s a safe bet that most of the 56.4 million visitors to New York City last year did some shopping. They come here for the city’s unrivaled selection of goods in a metropolitan environment like no other. From a visitor’s point of view, shopping destinations like Times Square, Fifth Avenue and SoHo are more vibrant than ever. But for those who track leasing activity in those areas, the numbers show something different. While retail rents remain exceptionally high, leasing velocity in terms of both number of deals and total square feet appears to be slowing. This report examines that trend and offers one explanation of its cause, and how it may soon change.

Read more

Manhattan Leasing Activity Down But Not Out

It’s a safe bet that most of the 56.4 million visitors to New York City last year did some shopping. They come here for the city’s unrivaled selection of goods in a metropolitan environment like no other. From a visitor’s point of view, shopping destinations like Times Square, Fifth Avenue and SoHo are more vibrant than ever. But for those who track leasing activity in those areas, the numbers show something different. While retail rents remain exceptionally high, leasing velocity in terms of both number of deals and total square feet appears to be slowing. This report examines that trend and offers one explanation of its cause, and how it may soon change. Read more

Retailing in the USA: Secrets to Success

The United States is a large country and its vast consumer base holds unique cultural identities and behavioral norms that can be difficult for international brands to navigate. Today, e-commerce has democratized consumers’ access to foreign brands, and that exposure and growing appetite is leading more international retailers to move across the pond much earlier in their development cycle.

Read more

Retailing in the USA: Secrets to Success

The United States is a large country and its vast consumer base holds unique cultural identities and behavioral norms that can be difficult for international brands to navigate. Today, e-commerce has democratized consumers’ access to foreign brands, and that exposure and growing appetite is leading more international retailers to move across the pond much earlier in their development cycle.

Read more

Retail Construction Delivers Some Spice, Mostly Meat and Potatoes

In 2006, NASA launched the New Horizons spacecraft for a nine -year mission, the Steelers defeated the Seahawks, and the Nintendo Wii was introduced to America’s youth. It was also the year retail development in the U.S. hit an all-time high of 261 million square feet under construction, with ambitious mega entertainment facilities underway. Within five years, construction halted in 2011 and new deliveries plummeted 77 percent to a mere 59 million square feet. Today, U.S. retail sales have fully recovered, yet national retail construction remains at low levels. 

Read more

Retail Construction Delivers Some Spice, Mostly Meat and Potatoes

In 2006, NASA launched the New Horizons spacecraft for a nine -year mission, the Steelers defeated the Seahawks, and the Nintendo Wii was introduced to America’s youth. It was also the year retail development in the U.S. hit an all-time high of 261 million square feet under construction, with ambitious mega entertainment facilities underway. Within five years, construction halted in 2011 and new deliveries plummeted 77 percent to a mere 59 million square feet. Today, U.S. retail sales have fully recovered, yet national retail construction remains at low levels. 

Read more

Retail Workers of America, We Thank You!

JLL asked shopping center retailers, “What is the craziest thing you’ve seen a customer do during the holidays?” After reviewing the responses, we wish to extend our gratitude to each and every person on the front lines of commerce. You guys put up with a lot. Continue reading the Top 4 Categories of Customer Craziness. 

Watch Video

 

Read more

Retail Workers of America, We Thank You!

JLL asked shopping center retailers, “What is the craziest thing you’ve seen a customer do during the holidays?” After reviewing the responses, we wish to extend our gratitude to each and every person on the front lines of commerce. You guys put up with a lot. Continue reading the Top 4 Categories of Customer Craziness. 

Watch Video

 

Read more

Will Black Friday Ever Come Back?

There’ll be fewer Tryptophan-induced food comas for many this upcoming Thanksgiving weekend. Nearly one-third of retailers surveyed by JLL say they plan to open on Thanksgiving Day in order to get a jump on Black Friday sales. JLL’s 2015 Holiday Sentiment Report, which includes feedback from largely national or global retailers in JLL-managed shopping centers across the United States, also reveals more than half of those retailers expect an uptick in traffic this year.  Read more about how this year's differentiator will hinge on offering integrated online and in-store purchasing.

 

Read more

Will Black Friday Ever Come Back?

There’ll be fewer Tryptophan-induced food comas for many this upcoming Thanksgiving weekend. Nearly one-third of retailers surveyed by JLL say they plan to open on Thanksgiving Day in order to get a jump on Black Friday sales. JLL’s 2015 Holiday Sentiment Report, which includes feedback from largely national or global retailers in JLL-managed shopping centers across the United States, also reveals more than half of those retailers expect an uptick in traffic this year.  Read more about how this year's differentiator will hinge on offering integrated online and in-store purchasing.

 

Read more

Primark bucking omni-channel approach to retail

European retailer Primark has brought its direct sales approach to the U.S. The company opened its first U.S. store in Boston, with plans to take over 520,000 square feet of prime mall space previously occupied by Sears in the Northeast corridor.

Continue reading on the JLL Blog.

Download JLL's Report:

Read more

Primark bucking omni-channel approach to retail

European retailer Primark has brought its direct sales approach to the U.S. The company opened its first U.S. store in Boston, with plans to take over 520,000 square feet of prime mall space previously occupied by Sears in the Northeast corridor.

Continue reading on the JLL Blog.

Download JLL's Report:
Read more

Starbucks to Bar-bucks

Will customers swap their coffee for cabernet? Want to grab a drink after work? Let’s meet at Starbucks! –said, no one ever. In the next five years Starbucks plans to serve beer, wine and small plates at 2,000 locations, a mere 17% of its existing U.S. stores. So will Starbucks loyalists be eager to return after work for a cab sav and cheese plate? Find out if Starbucks is the next happy hour hot spot.

Continue reading on the JLL Blog.

Download JLL's Report:

Read more

Starbucks to Bar-bucks

Will customers swap their coffee for cabernet? Want to grab a drink after work? Let’s meet at Starbucks! –said, no one ever. In the next five years Starbucks plans to serve beer, wine and small plates at 2,000 locations, a mere 17% of its existing U.S. stores. So will Starbucks loyalists be eager to return after work for a cab sav and cheese plate? Find out if Starbucks is the next happy hour hot spot.

Continue reading on the JLL Blog.

Download JLL's Report:
Read more